After an issue with my car and the dealership being too busy to get it in, I was in need of an alternative. With the first place I called I was asked to hold as the lady muffled the phone and yelled "Pa - do we work on Mercedes?" Alright, she may not have actually called him "Pa," it could've been Bill, Billy, Mac or Buddy, but I'm going with Pa. After a few minutes passed, Pa came to the phone and preceded to tell me "I ain't worked on a lot of foreign jobbers, but if you want to bring'er by I'll throw a wrench at'er and we'll see what happens." Pa was even kind enough to offer that if he couldn't "fix'er" that he wouldn't charge me. That is very generous; I wish someone would pay me for not doing my job sometime. Needless to say I passed on Pa's offer and left him to get back to what I'm guessing, was changing the carburetor on a '78 Chevy. After a couple of more unsuccessful calls I found Angelo's, a repair shop that specializes in and only works on BMW and Mercedes. Angelo himself is a mechanic with over thirty years of experience and it only took a minute of speaking to him before I knew my car was in good hands. It seems like nothing is ever cheap when it comes to maintenance or a repair on a Mercedes, but Angelo's is relatively cheaper. I would also commend Angelo and his wife Adele on the great customer service that they provide. When I found myself without a ride to pick my car up, Adele said not to worry and her and Angelo dropped the car off at my house on the eve of Thanksgiving. I will not miss the dealings with the cocky service managers at the pretentious dealership.