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BMW, MERCEDES, & MINI COOPER SPECIALISTS

916-852-8799
916-799-3116 Text/Call After Business Hours

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 916-852-8799 or make an appointment online!

ASSOCIATIONS

  • BMW Specialists
  • Mini Cooper Specialists
  • Mercedes Specialists
  • Car Care Aware

Testimonials

  • Great service and I would recommend them to family and friends.
    -Matt D.

  • Everyone here is excellent. Gus and Michael are friendly and always take the time to answer all my questions. And Adel is a pleasure to work with. This place is like my second home. I'll be coming here from years to come!
    -Joe V.

  • Let's start, the service is a five star, has a family feel, and is literally the best mechanic shop for German motors in Sacramento! They show you all the details and what you need to know about your car. I Highly recommend this shop! And the price is just right!
    -Oscar T.

  • LIFE LONG CUSTOMER! It's not every shop that gives you a family feel. I'm new to the area, after exiting the military, and my classic bmw needed some love. not only was there service fast and professional, but they took the time to come up with a strategy to get my vehicle restored to where I wanted it to be. thank you for the personal touch, and the military discount :) my bmw's new home
    -Alex L.

  • Very pleased with the service and knowledge that Gus and Mike have. I literally have been taking my bmw all over town to try to find someone who knows what they are doing.so happy I found them! Thank you guys for getting my baby running like new.
    -Sam H.

  • Excellent choice for BMW or Mercedes repair or maintenance. Really like this shop.
    -S. Newland

  • I take my Mercedes to Angelo's because they do good work and the prices are reasonable unlike the Mercedes-Benz dealership.
    -Michael T.

  • I was just blown away by the great service and reasonable prices. They use the proper parts for their repair on foreign and all other makes which makes my car run like it is brand new. Mike ,the owners son was the nicest guy, did not make you feel as a recently widowed lady getting ripped off. Not only were the repairs done the right way but he also drove me back and forth to my home, who else does this. I will never go any place else for my car service needs. So happy to have found them, 5 stars!
    -Gloria I.